10DLC Compliance for Casa Katie Inc.

Introduction

At Casa Katie Inc., we understand the importance of secure and compliant communication with our clients. As part of our commitment to responsible business practices, we adhere to the guidelines set forth by 10DLC (10-Digit Long Code) for A2P (Application-to-Person) messaging in the United States. This document outlines how Casa Katie Inc. ensures compliance with 10DLC regulations to maintain effective and trustworthy communication channels.

What is 10DLC?

10DLC refers to the system established by mobile carriers in the United States for legitimate businesses to send A2P SMS and MMS messages over standard 10-digit phone numbers. This framework aims to reduce spam and enhance message deliverability, ensuring that businesses can communicate reliably with their customers while protecting consumers from unwanted messages.

Casa Katie Inc.'s Commitment to 10DLC Compliance

Casa Katie Inc. is dedicated to maintaining full compliance with 10DLC regulations in all our messaging activities. Our approach to compliance focuses on the following key areas:

1. Brand and Campaign Registration

To ensure legitimate messaging, Casa Katie Inc. has registered its brand and all messaging campaigns with The Campaign Registry (TCR), the central authority for 10DLC registrations. This process involves:

• Brand Registration: Providing accurate information about Casa Katie Inc., including our legal name, EIN, and business type, to establish our identity as a legitimate sender.
• Campaign Registration: Detailing the purpose and use cases for our messaging, such as service updates, appointment reminders, or support communications. Each campaign specifies the message content, opt-in methods, and opt-out instructions.

2. Opt-in and Opt-out Management

We prioritize obtaining explicit consent from our clients before sending them messages and provide clear mechanisms for them to opt out at any time.

• Explicit Opt-in: We ensure that all recipients have clearly and affirmatively opted in to receive messages from Casa Katie Inc. This consent is typically obtained through our service agreements, website forms, or direct verbal confirmation.
• Clear Call to Action: Our opt-in processes clearly state what kind of messages the user will receive and from which number.
• Easy Opt-out: Every message sent by Casa Katie Inc. includes clear and conspicuous instructions on how to opt out (e.g., "Reply STOP to unsubscribe"). We process opt-out requests promptly and honor them without exception.

3. Message Content and Best Practices

Casa Katie Inc. adheres to strict guidelines regarding message content to ensure clarity, relevance, and compliance.

• Content Appropriateness: We avoid sending messages that are deceptive, misleading, or contain prohibited content as defined by carrier guidelines (e.g., phishing, spam, illegal activities).
• Message Volume: We manage our message volume responsibly to avoid overwhelming recipients and to align with approved campaign throughput limits.
• Consistent Sender ID: All messages originate from our registered 10-digit long code, ensuring consistent identification for our clients.

4. Continuous Monitoring and Adaptation

The 10DLC landscape is subject to ongoing changes and updates from carriers and regulatory bodies. Casa Katie Inc. is committed to continuous monitoring and adaptation to ensure sustained compliance.

• Regular Reviews: We regularly review our messaging practices against the latest 10DLC guidelines and carrier requirements.
• System Updates: Our messaging systems and processes are updated as needed to reflect any changes in compliance standards.
• Training: Our team members involved in client communication are trained on 10DLC requirements and best practices.

Benefits of Our 10DLC Compliance

Our adherence to 10DLC compliance offers several benefits for Casa Katie Inc. and our clients:

• Enhanced Deliverability: Messages sent from registered 10DLC numbers are less likely to be filtered or blocked by carriers, ensuring our clients receive critical communications.
• Improved Trust: Compliance builds trust with our clients, as they can be assured that messages from Casa Katie Inc. are legitimate and intended for them.
• Reduced Spam Complaints: By adhering to opt-in and content guidelines, we minimize the likelihood of spam complaints, contributing to a positive messaging ecosystem.
• Regulatory Adherence: Our compliance helps us avoid potential penalties and disruptions associated with non-compliance.

Contact Us for More Information

If you have any questions or require further information regarding Casa Katie Inc.'s 10DLC compliance, please do not hesitate to contact us.

Casa Katie Inc.
Email: help@casakatie.com
Phone: 347-691-4166